1. What does PD (pupil distance) mean?
2. What are the difference between the different Lens Colors?
3. How do I know if my prescription will fit in the style I like?
4. What happens if I am not happy with my glasses?
5. Do you offer a warranty?
6. What is a the best lens for me?
7. Can I try on the frames locally?
8. What are the different colors of tint used for?
9. What is the difference between polycarbonate and CR 39 plastic lenses?
10. I was interested in getting lenses that change into sunglasses when I go outside. Do you carry them?
11. What about bifocals or progressive lenses (e.g. Varilux®)?
12. My prescription is outside the listed available range. Can you help?
13. How long does it take before I receive my eyewear and what are the shipping costs ?
14. Should I place a prescription order on the internet without advice from a licensed optician?
15. Why should I use PrescriptionShades over my regular optician?
What does PD (pupil distance) mean?
A: It is the distance from one pupil to the other. You can get your PD from the
last place you ordered glasses.
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What is the difference between the different Lens Colors?
A: Each lens color has unique properties.
For more information click on the following link.
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How do I know if my prescription will fit in the style I like?
A: We provide prescription limitations with all our styles. We also are
available to call and we will ask your prescription, PD, face, shape, general
size, and sport to ensure a good fit. As always feel free to contact us with any questions or concerns
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What happens if I am not happy with my glasses?
A: We provide a satisfaction gaurantee that states if you get your
glasses/goggles and you have problems with fit, style, or prescription we will
remake them one time for no charge unless there is an upgrade in frame or lens.
In this case you would pay only the difference. If all else fails and we cannot
find the style that is right for you we will refund all but the price of the lenses (This is due to the unique individual nature of prescription lenses)
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Do you offer a warranty?
A: We have a one year warranty on the frames. Your prescription lenses are not
covered under a warranty.
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What is the best lens for me?
A: There are a variety of lenses available, for more information on lenses click here
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Can I try on the frames locally?
A: Feel free to shop around and try on frames locally to ensure that you like the frame and the fit. Once you have decided on which
style you like just call and give us the style number and your prescription. Found a great sale? Contact us to find out about price matching!
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What are the different colors of tint used for?
A: Grey is used for all around use and is available in #1, #2, #3. Grey will
not change colors when looking through them. Brown #3 will provide mild
contrast and sunshade but it will change the color of things you see. Amber is
a high contrast lens designed for low light situations, depth perception
enhancement,or a very light amber may be used at night. Yellow is typically
used for very high contrast needs such as hunting.
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What is the difference between polycarbonate and CR 39 plastic lenses?
A: CR-39 refers to the type of plastic that is used to make prescription
lenses. This is optical plastic and provides very little distortion .It is more
lightweight and thinner than glass making it comfortable to wear. It is more
impact resistant than glass, but may still break and shatter upon impact.
Therefore, it is not recommended for active sports and motorcycling. It is more
scratch resistant than polycarbonate, but will scratch if not properly taken
care of. Polycarbonate is an impact resistant material. . It is becoming used
more and more today especially for motorcycling and action sports.. Although
polycarbonate is impact resistant, it should not be considered breakproof or
shatterproof. However, polycarbonate is the strongest material available and
will have the tendency to break into large pieces versus small pieces which are
not as dangerous. Polycarbonate is the thinnest and lightest of all materials.
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I was interested in getting lenses that change into sunglasses when I go outside. Do you carry them?
A: Yes! We are proud to carry the latest in Transitions Lenses®, which are so
smart they go from clear indoors to as dark as sunglasses outdoors. Their
advanced technology adjusts to changing light, so you see clearly and more
comfortably in virtually any light condition. Indoors, Transitions Lenses® are
as clear as your regular eyeglasses. Outdoors, they quickly darken, getting as
dark as sunglasses if necessary. And Transitions provide 100% UV protection.
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What about bifocals or progressive lenses (e.g. Varilux®)?
A: We are Proud to now offer Bifocals and Progressive no-line Bifocals! We have
several different options available. Please email us for more information or click here!
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My prescription is outside the listed available range. ?
A: Yes! Special orders, like very high prescriptions are handled on a
case-by-case basis. For a price quote for your Rx, or for an item not listed on
the website, please call us at 1-801-404-4234.
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How long does it take before I receive my eyewear and what are the shipping
costs?
A: Standard shipping 2-3 weeks dpending on where you are located.
Expedited Shipping 7-10 days.
Express Shipping 3-5 days.
Costs will be Calculated upon checkout and according to destination. Plus Free Shipping on all orders over $200 (US and Canada)
Please note that PrescriptionShades.com does not guarantee delivery within these time frames and cannot be held responsible for late delivery.
For international shipments the customer is responsible for all duties
and taxes collected by the foreign country.Please inquire from your
customs office what these are before purchasing.
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Should I place a prescription order on the internet without advice from a licensed optician?
A:
No,our licensed opticians are specially trained to assist you in
choosing the correct frame for your individual prescription based on
your preferred activity.Opticians are trained to help you achieve
maximum visual acuity based on your Pd,amount of diopters and any
astigmatism.We recommend you take advantage of this free service by
calling 1-702-207-2222 (7am--5pm PST)
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Why should I use PrescriptionShades.com over my regular optician?
A: Cutting 8 and 10 base lens to fit in a wrap frame is a very
specialized process which requires specialized cutting equipment and
knowledge.The possiblity for optical distortion is much higher than
regular frames.We have been processing wrap frames for 6 years.
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